FAQs

A MESSAGE TO OUR COMMUNITY (COVID-19)

In light of the current situation with COVID-19, we wanted to reach out and update our community on what we are doing here at Lulu Guinness.

Our biggest priority is the health and safety of our community and we are paying close attention each day to the Government updates.

We are continuing to dispatch all orders placed via our website as normal.

If you need to contact us regarding your online order, our customer care line is open Monday to Friday from 10.00 am to to 5.00pm (GMT) on: +44 (0)808 169 6757

You can also email customercare@luluguinness.com and a member of our team will be in touch.

Alternatively, you can speak to a customer care advisor via Live chat from Monday to Friday: 10.00 am to 5.00pm (GMT).

Our social channels are also still open, do not hesitate to get in touch with any questions or concerns you may have.

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