Contact Us


Please note that from 5pm on the 24th of December our customer service will be closed for the holidays. Customer service will re-open on the 29th of December through until the 31st of December. Therefore, please allow up to five working days for a response during this time. Thank you for your understanding and we wish you a happy holiday! Love, the Lulu team x

If you need to contact us regarding your online order, our customer care line is open Monday to Friday from 10.00 am to to 5.00 pm (GMT). Call us on +44 (0)808 169 6757 or fill out the form below.

Alternatively, you can speak to a customer care adviser via Live chat from Monday to Friday: 10.00 am to 5.00 pm (GMT).

Our social channels are also still open, do not hesitate to get in touch with any questions or concerns you may have.

For store opening hours, please click here.


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